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Frequently Asked Questions Price versus Quality Long after your special occasion has passed, you will remember the quality of your experience not the price that you paid. If you shop for a limousine service based on price alone, you may be disappointed with your experience. There are many variances of quality and price in the limousine industry and all too often, a cheaper price translates into mediocre service (i.e. poorly maintained vehicle, unfriendly driver, hidden fees, etc). We take great pride in our exceptional service and attention to detail in order to exceed your expectations. Click here to see what our customers say about us. What counties do you serve in the greater Philadelphia area? We are licensed to provide services in Pennsylvania and serve most areas in Chester, Montgomery, Philadelphia, and Delaware counties. What vehicles do you offer for hire? We currently offer a 1964 Rolls Royce Silver Cloud III and are in the market to acquire additional vintage British vehicles that meet our high standards. Through our affiliates we also offer stretch Hummers, shuttle buses, and stretch limousines. May we inspect the vehicle prior to making a reservation? Absolutely! Please call us to schedule an appointment to see the car. Can we drive the cars ourselves? As our name states, we are a professional limousine service. Our insurance company requires that no one other than our professional chauffeurs drive our vehicles. What is your pricing? Please see our Packages & Rates page for our current pricing. Prices do not include 20% chauffeur gratuity. Additional time is billed in half hour increments. A $100.00 fee (per package) is added for travel within the Philadelphia city limits. We do not charge "hidden fees", such as fuel surcharges, license fees, transfer fees, etc. Please contact us for a free quote: info@classicbritishlimo.com When does the service time period begin and end? Within our 25 mile radius service area, the service time starts when the limousine leaves our facility and ends when you are delivered to your final destination. Outside of the 25 mile radius, the service time begins and ends from our facility. Do you require a deposit? We require a 20% deposit to reserve the vehicle. How far in advance should I make a reservation? Due to the uniqueness of these cars and their limited availability in the area, we recommend you reserve the vehicle as soon as possible. It is not uncommon for us to receive reservation requests a year or more in advance of the date. What forms of payment do you accept? We accept Visa, MasterCard, Discover, and personal checks. Regardless of payment type, a credit card number is required for all reservations. If paying by check, please make checks payable to Classic British Limo (Note: a $50 fee will be charged for returned checks and the reservation cancelled). When is full payment due? We require full payment 15 days prior to your reservation date. Full payment is due immediately for reservations made within 15 days of the service date. Reservations will be cancelled if payment is not received in a timely manner. What is your cancellation policy? If you cancel more than 15 days before the event, 50% of your deposit will be returned to you. If you cancel within 15 days of the event, your deposit will not be returned to you as we have limited time to market the vehicle to other patrons. How are your chauffeurs dressed? Our chauffeurs are dressed in a grey suit or grey, British period uniforms with hat and gloves. We kindly appreciate your understanding of our service and vehicle policies:
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